Contact Information

For inquiries about this scheme, please contact the following

Please note that it may take some time to respond to technical inquiries. In addition, depending on the content of the inquiry, it may be posted on the assessment guide or FAQ (after being processed so that the inquirer cannot be identified).
If you have any questions or concerns about products that have obtained the Conformance Label, or if you wish to report a vulnerability, please contact the relevant product contact point or vulnerability report contact point first. For contact point information, please check the relevant product information using the two-dimensional barcode on the Conformance Label.

Contact for inquiries about the “Labeling Scheme based on Japan Cyber-Security Technical Assessment Requirements (JC-STAR)”

Information-technology Promotion Agency, Japan
Security Center, Technical Evaluation Department, JC-STAR

E-mail：

Contact for inquiries about the policy aspects of the “Labeling Scheme based on Japan Cyber-Security Technical Assessment Requirements (JC-STAR)”

Ministry of Economy, Trade and Industry